1. Copilot Foundations
Before we touch any app, letβs get comfortable with the Copilot home base β the chat experience at m365.cloud.microsoft/chat. Everything youβll see in Outlook, Word, or Excel later is the same brain wearing different hats.
The interface at a glance
π’ Work vs. Web
Toggle in the top-right. Work grounds answers on Edgewell content. Web uses the open internet only.
π Add content
Attach a file, paste a SharePoint link, or reference a meeting as your source of truth.
π¨ Agents
The left rail lists agents you can chat with β including ones we'll build today.
π§ Memory
Copilot remembers facts about you across conversations β your role, your brands, your preferred format.
Memory β teach Copilot who you are
Memory lets Copilot remember things between chats so you donβt have to re-explain yourself every morning.
- In Copilot Chat, click your profile picture (top right) β Settings β Memory & personalization.
- Turn Memory on if it isnβt already.
- Add a few facts manually, or just chat β Copilot will offer to remember things as they come up.
TIP: One-time investment, every future answer gets sharper. Memory works in Copilot Chat and inside Word, Excel, Outlook, and Teams.
Saved Prompts β your personal prompt library
If you find yourself typing the same kind of prompt every Monday, save it once.
- Type a prompt in Copilot Chat.
- Click the save icon (bookmark) next to the send button β give it a name and an optional description.
- Reuse it any time from the Prompts gallery on the right rail.
2. Outlook β Faster Inbox, Better Replies
Finance inboxes are noisy: retailer chargebacks, accruals questions, AR follow-ups, leadership requests. Copilot in Outlook does two things really well β summarize long threads and draft replies in your voice.
Summarize a long thread
Open any thread in Outlook β click Summary by Copilot at the top of the message.
TIP: Imagine a 14-message thread with the Walmart account team about a $1.2M deduction dispute on Banana Boat SPF 50. Click Summary by Copilot and youβll get the dispute history, current ask, and the open question β in 30 seconds.
Draft a reply that sounds like you
In any email, click Draft with Copilot in the reply box.
IMPORTANT: After Copilot drafts, click Adjust β Make it shorter / more formal / more casual. You can also paste in 2β3 of your past emails and ask Copilot to βmatch my voiceβ β it picks up on phrasing fast.
Catch up after PTO
3. Teams β Never Miss a Meeting Again
If a meeting was recorded or transcribed, Copilot can recap it in seconds β even ones you didnβt attend.
Recap a meeting you missed
- Open the meeting from your Teams calendar (or chat).
- Click the Recap tab.
- Use the Copilot panel on the right β itβs pre-loaded with the transcript.
Catch up on a busy chat
In a chat or channel, click the Copilot icon at the top.
IMPORTANT: Recap requires transcription. If a meeting wasnβt recorded or transcribed, Copilot canβt recap it. Encourage organizers to enable transcription for finance reviews.
4. Word β Draft a Memo in 30 Seconds
Finance writing is often structured: situation β analysis β recommendation. Copilot in Word is great at giving you a strong first draft you can polish.
Draft from a blank doc
In Word, start a new document β click Draft with Copilot.
Reference your own files
Type / in the Copilot box and reference an existing file β Copilot will ground the draft on it.
5. Excel β Talk to Your Data
This is the section your team will reach for daily. Copilot in Excel can analyze, summarize, suggest formulas, and build charts β all in plain English.
TIP: Copilot works best when your data is in a formatted Excel Table (Ctrl+T or Insert β Table). Header row, no merged cells, no blank rows. Two minutes of cleanup unlocks 10Γ better answers.
Our illustrative dataset
Imagine an Excel workbook called Edgewell_Brand_Retailer_P&L.xlsx with this data:
| Brand | Retailer | Net Sales | COGS | Trade Spend | Gross Margin % |
|---|---|---|---|---|---|
| Schick | Walmart | $48.2M | $22.4M | $6.1M | 41.5% |
| Schick | Target | $22.7M | $10.8M | $3.4M | 40.1% |
| Schick | Amazon | $31.4M | $15.9M | $2.2M | 42.7% |
| Banana Boat | Walmart | $54.6M | $28.9M | $8.3M | 32.0% |
| Banana Boat | Target | $19.8M | $10.2M | $3.1M | 33.8% |
| Banana Boat | Amazon | $26.5M | $13.8M | $1.6M | 41.5% |
TIP: Want to follow along? Type these numbers into a fresh sheet, format as a table, then keep this guide open beside Excel.
Prompt 1 β Quick analytical summary
Prompt 2 β Add a calculated column
Prompt 3 β Build a chart
Prompt 4 β Highlight outliers
Prompt 5 β Insight, not just numbers
IMPORTANT: Always verify formulas. Copilot is a brilliant assistant, not an auditor. For anything that touches the actuals, double-check formulas before pasting into a real model.
6. PowerPoint β From Memo to Deck in 60 Seconds
Take that Word memo from Section 4 and turn it into a leadership-ready deck.
Generate a deck from a Word doc
- Open PowerPoint β New blank presentation.
- Click the Copilot icon β Create presentation from file.
- Pick the Word memo we drafted earlier.
Refine slide by slide
TIP: Apply your teamβs PowerPoint template before generating slides β Copilot will respect your fonts, colors, and slide masters.
7. Loop & Pages β Collaborate, Don't Email
Copilot Pages (in Copilot Chat) and Loop (in Teams) let multiple people co-author with Copilot in real time. Perfect for finance reviews where youβre working through numbers together.
Pages β promote a great answer into a working doc
After Copilot gives you a useful response in chat, click Edit in Pages at the bottom of the response.
Loop β for the live review meeting
In Teams, paste a Loop component (table, task list, or paragraph) into a chat. Everyone edits at once, and Copilot lives right inside it.
TIP: During a brand finance review, share a Loop table with the action items. As the meeting progresses, owners and due dates get filled in by the team in real time β no follow-up email needed.
8. Agent Builder β Your First AI Agent
This is the finale. Weβre going to build a Finance Policy Q&A agent β a private assistant trained on your finance policies (T&E, approvals, close calendar, capital request thresholds) that anyone on the team can ask questions of.
TIP: Policy Q&A is the single highest-ROI, lowest-risk first agent for a Finance team. It deflects the same 20 repeat questions (βwhatβs the T&E limit for client meals?β / βwho approves a $50K capex?β) and frees the team for real analysis.
What weβll build
π₯ Inputs
A SharePoint folder with your finance policy PDFs and SOPs.
π§ Brain
Copilot grounded on those documents, with a clear persona and guardrails.
π€ Output
A chat agent your team can pin in Copilot Chat or share via a link.

Step-by-step build
- In Copilot Chat, open the Agents rail on the left β + Create agent.
- Click Skip and go to configure (weβll fill in the structured form ourselves).
- Fill in Name, Description, and Instructions (see prompts below).
- Under Knowledge, add the SharePoint site or folder containing your finance policies.
- Add Starter prompts β the example questions users see when they open the agent.
- Test in the right-side preview panel.
- Create β share with selected colleagues, or with the whole Finance team.

Field 1 β Name & Description
Field 2 β Instructions (the system prompt)
Field 3 β Starter prompts
Field 4 β Knowledge sources
TIP: Start narrow. Point the agent at one well-curated SharePoint folder of approved finance policies. Donβt dump the whole Finance site in there on day one β quality of sources directly drives quality of answers.
Suggested sources to add:
Test it before you ship
In the preview pane on the right, try the starter prompts plus a few edge cases:
IMPORTANT: Pilot before broadcasting. Share with 3β5 colleagues for a week. Collect their feedback inside the agentβs chat history. Refine the instructions and knowledge sources before opening it up to the whole team.
Where this can go next
π§Ύ Variance Commentary Helper
Drafts month-end variance narratives in your team's voice and format.
π Retailer Deduction Triage
Classifies incoming retailer deductions and routes to the right analyst.
π Close Calendar Concierge
Knows every deadline, every owner, every dependency in your monthly close.
9. Wrap-up & Next Steps
Three things to do this week
- Set up Memory. 5 minutes. Pays back forever. Use the prompt in Section 1.
- Save 2 prompts youβll reuse β one for inbox triage, one for Excel analysis.
- Pilot the Finance Policy Buddy agent with 3 colleagues before sharing broadly.
Whatβs coming in the deeper sessions
Resources
- π Microsoft Copilot Learning Hub
- π Prompt Library β official starter prompts
- π οΈ Agent Builder docs
- π Erikβs prior demo guides: