🎯 Learning Objectives

  • Understand what a prompt is and how to craft effective prompts using Goal, Context, Scope, and Format
  • Save and reuse finance-specific prompts for daily productivity
  • Use Copilot in Outlook to draft professional finance communications
  • Leverage Copilot in Teams to recap meetings and surface financial updates
  • Explore the Analyst agent for data analysis, financial modeling, and visualization
  • Use the Researcher agent for industry benchmarking, regulatory research, and competitive intelligence

πŸ“‹ Prerequisites

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Microsoft 365 Copilot License
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Access to m365copilot.com
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Outlook (Web or Desktop)
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Microsoft Teams
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OneDrive / SharePoint access
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Sample financial files (optional)

Part 1: Copilot Chat β€” The Basics

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πŸ’‘ Why This Matters: Every AI interaction starts with a prompt β€” the instruction you give Copilot. The better your prompt, the better the output. Finance professionals who master prompting can transform how they summarize data, prepare reports, and surface insights.

🧬 Anatomy of a Great Prompt

Every effective prompt includes up to four components. You don't always need all four, but the more context you provide, the better Copilot's response:

Goal What do you want Copilot to do? (e.g., "Summarize…", "Draft…", "Analyze…") Context Background or role info (e.g., "I work in corporate finance…", "For a board presentation…") Scope Boundaries and limits (e.g., "From the last 7 days…", "Only from my team…") Format How should the output look? (e.g., "In a table…", "As bullet points…", "In 3 paragraphs…")
Remember: You can always iterate! If the first result isn't perfect, refine your prompt and try again. Think of it as a conversation, not a single command.

Practice 1: Your First Prompt β€” Catch Up on Your Day

  1. Open a new browser tab and navigate to M365copilot.com
  2. Make sure you see "Work" mode enabled (this lets Copilot search your Microsoft 365 data)
  3. In the prompt window, type the following:
Copilot, summarize my emails, Teams messages, and channel messages from the last 1 workday. Categorize them as internal activities, external activities, or messages from my team or manager, and prioritize them for my attention. List action items in a dedicated column and suggest follow-ups if possible, in a dedicated column. The table should look like this: Type (Mail/Teams/Channel) | Topic | Summarization | Category | Priority | Action Item | Follow-up. If I have been directly mentioned, make the font of the topic bold.
πŸ” What just happened? Copilot searched your Microsoft 365 data β€” your emails, Teams chats, and channel messages β€” and organized everything into a prioritized table. This is Copilot working in "Work" mode, grounded in your organizational data.

Practice 2: Save a Finance-Specific Prompt

Saving prompts lets you reuse them daily without rewriting. Let's create one tailored to your finance workflow:

  1. In Copilot Chat, type and run the following prompt:
Summarize all emails and Teams messages I received this week related to budget reviews, financial reports, month-end close, forecasting, or approvals. Highlight any action items, deadlines, or pending approvals I need to address. Present results in a table: Source (Email/Teams) | From | Topic | Summary | Priority | Action Required | Deadline.
  1. Save the prompt: Hover over your prompt β†’ click Save Prompt β†’ name it something clear like "Weekly Finance Catch-Up"
  2. Access saved prompts anytime: Open Copilot β†’ click See more β†’ select Prompt Gallery β†’ go to Your prompts
  • Use clear names for prompts (e.g., "Weekly Finance Catch-Up", "Month-End Status Check")
  • Share your most useful prompts with your finance team for consistency
  • Regularly review and update saved prompts to keep them relevant

Practice 3 (Optional): Memory & Custom Instructions

Copilot Memory creates a personalized experience based on your previous chats, work profile, and custom instructions. This helps Copilot understand your role and preferences.

  1. In Copilot, click the "…" menu
  2. Open Settings β†’ select Personalization β†’ then Custom Instructions
  3. Add instructions that reflect your finance role. Here's an example:
I work in corporate finance. When I ask about financial topics, assume I understand accounting terminology (GAAP, IFRS, EBITDA, etc.). Format financial figures with dollar signs and commas. Default to quarterly timeframes unless I specify otherwise. When drafting communications, keep the tone professional and concise. Always include data sources when citing financial figures.

βœ… Self-Check: Part 1

Part 2: Copilot in Outlook β€” Draft Finance Communications

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Part 3: Copilot in Teams β€” Meetings & Conversations

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Part 4: Analyst Agent β€” Data Analysis & Financial Modeling

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Part 5: Researcher Agent β€” Strategic Research & Intelligence

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πŸ”‘ Key Takeaways

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Start Simple, Build Up

Begin with basic prompts and add detail as you get comfortable. Every great prompt started as a simple question.

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Chain Your Tools

Use Copilot Chat to research β†’ Analyst to model β†’ Outlook to communicate. Chain tools for end-to-end workflows.

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Iterate, Don't Accept First Draft

Refine and follow up. Copilot gets better with each iteration β€” treat it as a conversation, not a one-shot answer.

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AI Assists, You Decide

Copilot accelerates your work, but your finance expertise and judgment remain essential. Always review and validate.

πŸš€ What's Next?

This session was just the beginning. These virtual sessions are designed to get you moving quickly β€” building confidence, practical fluency, and real momentum.

Coming up: A deeper, hands-on workshop at the Microsoft Innovation Center in St. Louis, where we'll spend one to two days working through real finance scenarios, prompts, and use cases together.

In the meantime β€” practice what you learned today, save prompts that work for you, and share them with your team. The more you use Copilot, the more it becomes a natural part of how you work.

πŸ’¬ Discussion Questions

  • Which part of your daily finance workflow would benefit most from Copilot? (e.g., close process, reporting, forecasting, ad-hoc analysis)
  • How could saved prompts be standardized across the finance team for consistency?
  • What financial data would you want to bring to the Analyst agent for deeper analysis?
  • How could Researcher help you prepare for the next quarterly business review or board meeting?
  • What concerns or questions do you have about using AI for financial data and communications?

πŸ›  Troubleshooting

IssueSolution
Copilot says "I can't find that information"Make sure you're in Work mode (not Web mode) when searching organizational data. Check that the files are stored in OneDrive or SharePoint.
Draft email doesn't include specific detailsProvide more context in your prompt β€” include the actual numbers, names, and dates you want referenced.
Teams Copilot not available for a meetingMeeting transcription or recording must be enabled. Check with your IT admin if the feature is turned off.
Analyst isn't analyzing my fileMake sure the file is a structured Excel spreadsheet with clear headers. Upload using + or reference from OneDrive using /.
Researcher is taking a long timeResearcher performs multi-step reasoning and may take 2–5 minutes for complex prompts. This is expected β€” be patient.
Results seem inaccurate or incompleteRefine your prompt with more specific context. Break complex questions into smaller, focused prompts.
Copilot icon not visible in Outlook or TeamsConfirm your Microsoft 365 Copilot license is active. Try the web version of the app if the desktop icon is missing.